Shipping and delivery
How to choose the right shipping company for your order
When you place an order from our website, we offer multiple shipping company options to meet your specific needs.
To help you choose the most appropriate option, please consider the following points:
Product Type:
baked or frozen products
They are perishable when exposed to high temperatures, so you must ensure that you choose the right shipping company and that the shipment is refrigerated and frozen.
Vegan cheese products and sauces
They are perishable when exposed to high temperatures, so you must ensure that you choose the right shipping company and that the shipment is refrigerated and frozen.
Types of chocolates, biscuits, petit fours and lab
They are perishable when exposed to high temperatures, so you must ensure that you choose the right shipping company and that the shipment is refrigerated and frozen.
ready mix
All types of flour and ready mix are shipped by regular shipping company or dry shipping.
Delivery time
The time varies depending on the shipping company and the type of products. Delivery scheduling is up to the shipping companies.
Shipping cost
Shipping prices vary depending on the company and the type of product. Free Off does not determine the shipping cost. Shipping fees are determined by the carrier companies.
Carefully select the appropriate shipping company based on the type of product to meet your specific needs and ensure your order arrives in the best possible condition.
If you have any questions about shipping options or need additional assistance, please feel free to contact us.
Please review and read the declaration upon completing the order to avoid any problems that may arise when completing the order. We also explain to you your responsibility in choosing the shipping company, and we, as Free Off Bakery, disclaim any responsibility for your decision in choosing the shipping company when completing the order.